Thank you for your interest in our products. We want you to know that every piece we create is handmade, with love, care and attention to detail. That's why we have designed a customized process to ensure that you receive your products in the best way possible:

1. Explore our products
Visit our website https://qinchabambu.com/collections/all Here you will find all the pieces we have created. You can choose your favorite or get inspired to customize your order.

2. Write to us
Have you found something you love? Send us a message with your name, location in Mexico and the products you are interested in . You can contact us through our WhatsApp that you will find below. We are here to answer your questions and advise you.

3. Receive our response
In less than 24 hours we will respond with all the information you need: we will answer your questions, adjust details and give you an initial quote.

4. We customize
We love making each piece special. If you have an idea or want to customize something, we will work with you to make your order exactly how you imagine it.

5. We formalize your order
Once all the details are clear, we will send you a final quote. To begin manufacturing, a 60% advance payment is required, which can be made by bank transfer.

6. Manufacturing
Delivery time is 2 to 4 weeks , depending on the characteristics of your order. In the meantime, we will keep you informed of each step so that you can experience the creation of your products with us.

Thank you for supporting artisanal work and appreciating the effort behind each piece. More than a product, it is a connection with you and with our roots.

If you have any questions or need help, please feel free to write to us.